Policies

Refurbished product policy

Last updated: April 17, 2026

Refurbished baby clothing is pre-owned or returned inventory that we inspect before resale. Our goal is honest listings and safe, wearable condition — not "like new" unless we say so.

Inspection

Items are checked for fabric integrity, closures, stains, pilling, and odor. We reject pieces that fail our standards or that we cannot photograph accurately.

Hygiene

Inbound inventory is expected to be clean. We may launder or treat items only where consistent with garment care labels and our internal procedures.

Descriptions & photos

Listings describe notable wear. Colors may vary by screen; when in doubt, contact us before purchasing.

Member access

Some refurbished inventory may be restricted to ACCESS members. That restriction will be indicated on the product page.